Return Policies
Item Return policies vary depending on the merchant shipping the product.
See the sections below for each merchants policy.
For items shipped via amazon.com
Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions:
When you order from a third-party seller that fulfills and ships its own inventory, your return is sent back to the seller instead of Amazon.
For items shipped via berlook.com
Easy return for exchange or refund within 30 days after receiving your parcel.
(Please keep in mind, that the items you wish to return need to be sent to us within 30 days after the delivery date.)
Returns must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact.
Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial.
Items sold as sets must be returned with the correct sizes, as sold.
Final Sale items cannot be returned for a refund or exchange.
Items labeled with the final sale or purchased at a discount of 50% or more are final sale and therefore not eligible for return.
For hygiene reasons, swimwear cannot be returned for a refund or exchange, if the hygiene seal is missing or torn.
Beach accessories are not eligible for returns or refunds.
Items purchased with the gift card (store credit) cannot be returned for a refund or exchange.
For items shipped via cluci.com
Returnable Items
Items that can be returned/refunded or exchanged within 14 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unused item(s) that have not met your expectation within 14 days of receiving.
Non-Returnable Items
We will not accept returns in the following conditions:
1. Items outside the 14 days warranty time-frame.
2. Used or misused items.
Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
For items shipped via happynocnoc.com
You may return items within 14 days from the date of package receipt.
Simply follow these steps:
Step 1: Contact our customer service (service@happynocnoc.com) to inform us which item(s) you want to return and why.
Step 2: Follow the instructions provided by our customer service to pack and ship the item(s).
Step 3: Drop off your package at the local post office.
For items shipped via lifeclothingco.com
You may return items within 14 days from the date of package receipt.
Simply follow these steps:
Step 1: Contact our customer service (service@happynocnoc.com) to inform us which item(s) you want to return and why.
Step 2: Follow the instructions provided by our customer service to pack and ship the item(s).
Step 3: Drop off your package at the local post office.
For items shipped via luxlair.com
If you don't love the item you purchased from LUX LAIR—for any reason—simply return it using our free return shipping label* within 30 days for a full refund, less any initial shipping charges.
You may also return your item for an exchange or store credit, if you'd like.
Items returned must be in their original, unused condition with all authenticity cards, dust covers, tags, packaging and protector tapes intact.
Items returned in any other condition will be subject to a restocking fee or returned at our discretion.
Returns must be mailed back within 30 days of an approved return request or will be voided.
*Free return shipping labels are provided on US orders only.
For items shipped via mpgsport.com
Final Sale items are clearly marked 'Final Sale' with a dropdown link of our Return Policy on each product page of applicable Final Sale items.
Final Sale items are not refundable, exchangeable, eligible for price adjustments nor eligible for credit.
Returns are accepted within 45 days of receiving your order shipped confirmation email.
Returns must be placed in the mail within 5 business days of receiving your shipping label.
Returns are accepted on all regular priced and select sale items (NOT Final Sale) in their original condition (unworn and unwashed, with tags still attached).
Returns will only be accepted when shipped with an authorized shipping label
Each order qualifies for one free shipping label (for additional Returns, Standard Ground Shipping will be charged to the customer).
For items shipped via newchic.com
1. Items shipped from Newchic.com can be returned within 30 days upon receipt.
2. Because of hygiene reasons, shapewear, underwear, pajamas and swimwear are not eligible for return.
For items shipped via pinkqueen.com
*If our company is shipping the wrong item/ size, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend a replacement at our expense.
*If the customer has ordered an incorrect size or product, we can also allow a return.
In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange.
If the customer chooses a refund, we will refund the original product price.
All and any shipping fees are non-refundable.
For free shipping orders, we will deduct the original shipping fee.
*Some products may have a little difference caused by light,shooting angle and different displays.
Please be subject to final products.
In case of return due to this situation, the customer will be responsible for the return shipping fee.
*We do not accept returns or exchanges for big sale or clearance item(s).
*We would make the refund to you in 10 days once we get the return package, if urgent, pls contact service@pinkqueen.com for emergency.
Conditions
Items must be returned unworn, unwashed, undamaged with all original tags attached.
Items must be accompanied by our Return Form (Please contact our customer service team to get it)
For items shipped via yesstyle.com
If your purchases do not fit, or if you’ve simply changed your mind, you’re welcome to return them for a size exchange or refund.
Please see our Return Policy for details.
To return items to YesStyle, you need to request a RMA (Return Merchandise Authorization) number within 14 days of receiving the items.
Here are two (2) ways to request an RMA number:
1. Use our RMA request page (only for Unwanted Returns and Size Exchanges)
Log into "My Account"
Click the specific order number that contains the items you wish to return.
Below the list of purchased items, you will find a link titled "Start a return request?" Click to start the RMA request process.
Don’t forget to send back your returns within 30 days of the RMA issue date.
If you wait too long we may not be able to process your return.
2. Contact our Customer Service Department
RETURN POLICY
You are welcome to return any items purchased from YesStyle EXCEPT the following:
Opened beauty products, or health and beauty supplements
Buy 1 Get 1 Free items
Clearance items marked on their product page with the notice “Clearance items are not eligible for return, exchange or refund.”
Items with hygiene concerns, including but not limited to:
Swimwear
Innerwear, Shapewear and Underwear
Bodysuits and Playsuits
Earrings
Wigs and Hair Pieces
Cosplay and Party Costumes
Please return the items to our United States and Canada logistics partners or to YesStyle’s Hong Kong office.
We suggest you return the items using registered mail to avoid lost packages.
We are happy to arrange a replacement or refund of the item’s price for items returned with a Return Merchandise Authorization (RMA) number.
Please return items in their original condition with their original packaging and tags or labels.
We may not be able to process your return if it does not have a RMA number, or if the items are not complete or in their original condition.
We are sorry but we are unable to offer refunds or returns if you suspect the items caused an allergic reaction or adverse skin condition.
We issue YesStyle Credit as our default refund method.
YesStyle Credit may be applied to future purchases at YesStyle.com. More about YesStyle Credit refunds .
Please note that coupon discounts as well as shipping and handling fees are not refundable.
If you request a replacement but we do not have stock of your items, we will issue a refund of the item’s price instead.
All replacement items will be shipped back to you using Standard shipping service.
At YesStyle, we do our very best to assist with return requests.
However, in case of frequent returns or suspected abuse of our policies, YesStyle’s decision regarding return requests will be final.
For items shipped via zaful.com
Returns can be made within 14 days from the date you've received all your items.
Please contact us immediately.
No returns are made after 14 days from the date you've received your items.
Conditions
All item(s) must be unworn and in the original condition with the original packaging and all tags attached.
Any item(s) that appear to have been worn, washed, or altered in any way will not qualify for a refund.
The original shipping cost (if any) is non-refundable, in most cases.
The following items cannot be returned or exchanged, including beauty items, Lucky Bags, masks, protective equipment, items with non-returnable marks and free gifts.
Please contact our Support Center first for the above items if they have issues.
Swimwear can only be returned for size issue, wrong items and quality issue.
Shipping is free on every customer's 1st return.
Starting from the second returns, the return shipping fee will be at your own cost.
Please contact our Support Center for the returns.
For items shipped via shopjustice.com
We hope you love what you ordered!
But in case you don't, we will accept returns of unwashed, unworn, or unused items purchased from shopjustice.com within 45 days of the delivery date.
Once an order has been placed it can't be cancelled or changed.
Refunds will be provided for items eligible for return in the manner in which the original purchase was made.
Discounts given at the time of purchase will be deducted from returned merchandise refund.
In the event of a return, discount will be forfeited and may not be reused.
Final sale items are not returnable.
Shipping and handling are nonrefundable.
Customers are responsible for the return shipping label cost or postage to self-mail.
The return label cost will be deducted from the refund due amount back to the customer.
We reserve the right to verify the original purchase for returns requested without an order number or shipping confirmation.
Please allow up to 3-4 weeks for your return to be processed and a refund to be issued.
APO/FPO and shipping outside of contiguous US cannot use our return labels (as they are FedEx ground).
Please send your eligible return through a carrier of your choice to: 200 Lehigh Ave. Unit 2, Lakewood, NJ 08701.
All returns must be sent with prepaid postage.
Shipping and handling are non-refundable.
If you choose to use a different return method, shopjustice.com is not responsible for lost returns.
For items shipped via shopbop.com
Merchandise, including beauty, must be returned within 30 days.
Merchandise must not be worn, opened, used, altered or washed.
Merchandise must have all tags attached, including seals, and be returned in original packaging.
Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
Footwear must include the original shoe box in its original condition, without postal labels.
Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
Please Note: Shipping and handling charges are not refundable.
Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
Final Sale items may not be returned.
Shopbop monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
For items shipped via rosewe.com
1.We will accept returns within 30 days of delivery.
2.Only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned.
3.For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges.
4.Items marked on the product page as "No returns or exchanges" are considered flash sale and final sale and cannot be returned for a refund or exchange.
5. The original shipping and insurance fees are non-refundable if return for a refund.
The return label fee will be deducted from your refund or paid when we process exchange if you used Rosewe return label. Kindly noted that the return label fee depends on the number of items and weight of parcel you are returning, at least US$8.99.
6.You can email us or submit a ticket if you encountered issues when processing a return.
NOTES
1. Non-Rosewe items sent to our return address will be discarded upon receipt.
2. Any address on the parcel is not an authorized return address, and you are still liable for any losses caused by the incorrect address.
3.If you decide to use your own preferred carrier, we recommend that you select an insured and trackable shipping service as we are not responsible for lost or damaged packages.
4. We kindly request that you to use a shipping mailer bag for your returns instead of cardboard box.
It is crucial to minimize discrepancies in return labels and prevent processing delays.
For items shipped via modcloth.com
We hope you love what you ordered! But in case you don't, we will accept returns of unwashed, unworn, or unused items returned in as-issued condition for a full refund to your original payment method.
Return items must be received by us within 28 days of the order's original shipment date to be eligible for refund.
Once an order has been placed it can't be canceled or changed.
In the event of a return, any applied discount/coupon is forfeited and may not be re-used.
Shoes must be returned within their original box, and the shoe box must be packaged in an outer protective shipping container for return transit.
Swimwear must be returned with the hygienic liner attached and intact.
Shipping costs are nonrefundable.
For in-person returns, there’s no need to print or package anything.
Just bring your item(s) and your QR code into your nearest return bar location and we’ll take care of the rest.
There is a $7.50/unit processing fee.
For mail-in returns, please enclose the packing slip inside the package, attach the pre-paid, pre- addressed Return Label to the outside of the box, and drop it off at your closest carrier location.
All contiguous U.S. orders will have the option of a $8.50/unit processing fee which will be deducted from the total refund or credit if the provided label is used.
You may also send the merchandise back using any other traceable method at your expense.
ModCloth is not responsible for lost or damaged packages.
Please make careful note of your tracking information if using your own label, as ModCloth is not responsible for lost or undelivered returns that were sent using your own shipping method.
We strongly recommend against using a dropbox that does not have a daily pick up.
ModCloth is not responsible for return transit delays due to the use of a dropbox that does not have daily pick up.
We reserve the right to verify original purchase for returns requested without an order number or shipping confirmation.
Final sale items are not eligible for refund, store credit, or exchange.
Please note that all final sale items sent back without prior authorization will be considered forfeited, and will be handled at ModCloth's sole discretion.
Please allow up to 14 business days for your return to be processed upon receipt at our warehouse.
For items shipped via chanceloves.com
For all SWIMWEAR RETURNS we offer STORE CREDIT in the form of a GIFT CARD code.
(Under certain circumstances, a refund may only be provided if a new purchase is made for the same or higher price point and the new item is needed quickly due to an upcoming vacation or special occasion.)
No returns on any accessories (Beach Bags, Jewelry, Towels, Bandanas).
CONTACT US for a FREE PRE-PAID Shipping Label.
30 Day Return policy
All returned items have to be in the same (new) condition they were sent, with ALL tags and Liners still attached.
If your item came in a Soft Package you can re-use the package for the return shipping.
Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color and texture in reality and does not constitute imperfections or damage of the item.
INTERNATIONAL ORDERS: Chance Swimwear is not liable for any duties, taxes, customs charges or other fees incurred with international shipping.
It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.
If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.
INTERNATIONAL ORDERS: STORE CREDIT: Customer is responsible for all shipping costs (return and outbound)
FOR ANY QUESTIONS, Click here: CONTACT US
Info@ChanceLoves.com
TEXT: 949-499-4200 Or Leave a Voicemail
For items shipped via bloomingdales.com
What is Return Pickup and why should I use it?
We've partnered with the delivery experts at Deliv™ to bring you Return Pickup: a new way for you to return items. Just pick a time and place and we'll send a driver to pick up your return-- no need for a trip to the post office or the store!
Where is Return Pickup available?
At this time, Return Pickup is only available in the following U.S. cities:
Chicago
Los Angeles
San Francisco
How do I schedule a pickup?
It's easy! Here's how it works:
Locate your order
Select the items you'd like to return.
Choose your refund method.
Schedule a pickup date and time.
Print label and attach to the package.
Pack the item(s) you'd like to return with your confirmation page.
A Deliv driver will arrive to pick up your sealed package.
A signature is required at pickup. We cannot accept packages over fifty (50) lbs or 40"L x 24"W x 12"H in dimension.
Can my Return Pickup driver collect a package from a different address than my original shipping address?
Yes, as long as Return Pickup is available in that zip code. This return service is designed to fit your schedule. You can arrange a pickup from your office, a friend's house, or anywhere else you like within the provided zip codes.
Does bloomingdale's charge for Return Pickup?
Yes, we do. Return Pickup is a new, premium service and we want to ensure the safety of your return. There is a flat-rate fee of $6.95 for all packages, regardless of size or weight.
Are all items bought from bloomingdale's online and in-store eligible for Return Pickup?
Only bloomingdales.com and store search and send purchases are eligible. However, there are some exclusions. We cannot accept furniture, mattresses, packages over fifty (50) lbs or 40"L x 24"W x 12"H in dimension, or items that are bought online and picked up in-store.
Do I need to sign for my package to be picked up?
Yes, Deliv drivers can only take packages that are signed for at time of pickup.
Can I leave my package with a neighbor or family member?
Yes. Whether the signee is you, a family member, friend, doorman or someone else is up to you. Our goal is to get your return back to bloomingdale's safely and on schedule.
How will I know when my item is returned to bloomingdale's?
You will get an email from Deliv on behalf of Bloomingdale's every step of the way. We'll confirm when your pickup is scheduled when your driver is on the way and more.
What should I do if I need to change my scheduled pickup?
Currently, there's no way to cancel a pickup that's in progress. Once your pickup window is missed, Deliv will contact you and try to accommodate you to the best of their ability. To reschedule your pickup, just visit bloomingdales .com/easy returns and schedule a new pickup.
For items shipped via deluviausa.com
It’s our intention that you will love our products and keep coming back for more. But if for some reason you are not happy with the product you purchase from us for whatever reason, we offer either a refund or an exchange of your purchase price (minus shipping). Simply mail back your purchase within 60 days, and we’ll take care of it for you.
Orders returned within 61 to 90 days will be eligible for an exchange or credit on account only.
Deluvia Inc.
Attn: Returns Dept.
2040 Weaver Park Dr
Clearwater, FL 33765
Please note that only products purchased directly from Delúvia Inc., are eligible for returns. Items purchased from any other store or website should be returned or exchanged to the store or website where you purchased from.
For items shipped via gollee.com
Initiate return using shop.Gollee.com:
Send order number and reason for return to contact@gollee.com
If your return is accepted, we’ll send you return number and the return address. Please write your Return Number clearly on the shipping label area of the package(s) you are returning. Please note that a Return Number does not always guarantee a replacement or refund of an item.
Ship back the item(s) to the following address:
Gollee Warranty Department 45 lahiere avenue edison NJ 08817
For items shipped via missbehavegirls.com
U.S. RETURNS
We hope that you are satisfied with your missbehavegirls.com purchase. However, in the event that you need to return your unworn items you can request a return online. Please select one of the options above to begin the return request process. Once we have received your request you will receive an email confirming your request that will also include a pre-paid return label.
PLEASE NOTE OUR RETURN POLICY:
• You must make your return within 21 days of the delivery date
• We will not accept merchandise that has been worn, altered, or washed.
• Merchandise must have all tags attached.
• Sale & Final Sale items returns will be issued store credit only. No refunds.
• Shipping charges are not refundable.
• Upon receipt of returned goods, Miss Behave Girls reserves the right to deny a refund if the merchandise does not meet return policy requirements.
• Please note that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period can cause us to reject future orders from you.
REFUND PROCESSING TIME
Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.
AFFIRM RETURNS
You’ll find information about your refund on your Affirm account. Please refer to info@missbehavegirls.com for any questions.
To return an item, please complete the Return Merchandise Authorization Form. Send the item/s together with the original receipt. Final Sale Items are eligible for Store Credit Only.
PLEASE NOTE THAT RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND AMOUNT UPON USE OF THE PRE-PAID USPS LABEL.
Please send the item/s to:
MISS BEHAVE GIRLS
1110 S Main St.
Los Angeles, CA 90015
Upon receipt of the returned items, MISS BEHAVE GIRLS reserves the right to deny credit if the merchandise do not meet the return policy requirements. We will refund your account in full for the amount of the item returned less the use of the pre-paid USPS label. Kindly take note that the shipping fee is non-refundable as this is directly paid to our providers. We appreciate your cooperation, acceptance and compliance when requesting merchandise returns.
International orders- sorry at this time we do not offer returns for international orders. No exceptions.
Sorry, Any returns past 21 days will not be accepted or honored.
Processing refunds may take between 2-5 business days from receipt of returned goods.
Access Our Return Merchandise Authorization Form
(This new policy will be effective as of May 14, 2019)
For items shipped via sharperimage.com
For fastest and easiest returns, please use our self-serve ONLINE RETURN CENTER.
Return Policy
We want you to be satisfied with your purchase. If products purchased from SharperImage.com do not meet your expectations, you may return them with the packing slip within 60 days of purchase. After 60 days, please refer to the original manufacturer's warranty for product and service issues. You will be refunded the method in which you paid. Original shipping and handling charges will not be refunded. Exclusions apply, please see the Non-Returnable Items list below.
Returned products must be in a new, unused condition, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions). Items with a gift receipt from the packing slip may be returned for an electronic gift certificate. Any product that has been misused or that shows any signs of extensive use will not be returned or exchanged.
Returning a product to us that is not in resalable condition risks forfeiture of product.
Non-Returnable Items
For reasons including but not limited to consumer protection and health codes, certain products may not be returned. SharperImage.com does not accept returns of the following items, without limitation. NOTE: Items that have been opened and used are considered non-returnable.
• Massage Products
• Hair Trimmers
• Groomers
• Razors
• Bedding
• Slippers/Socks/Shoes
• Oral Care Products
• Personal Care Products
• Personalized Items
Massage Chairs
Customer is responsible for all Massage Chair return shipping costs, plus a 20% restocking fee.
Kids 4-Seat Dune Buggy
Customer is responsible for all Kids 4-Seat Dune Buggy return shipping costs, plus a 20% restocking fee.
Pac-Man/Arcade Game Returns
All purchases of the Pac-Man Arcade game, as well as all other Arcade games are final sale. In the event that the unit is defective, all returns must be first authorized through SharperImage.com Customer Service at 1-800-853-2827. For any unauthorized return, including delivery refusals, the customer will be subject to a restocking fee and freight shipping charges. Refund will be for the purchase price, (less applicable restocking fee and freight shipping charges) via the original method of payment.
Returns Process
For fastest and easiest returns, please use our self-serve online return center. Click here to get started.
Here, you can look up previous orders, select your items to return, and print out a pre-paid Fed Ex return label.
Don't forget...make sure to ask for a merchandise credit in the form of an e-gift card for FREE returns! Note: If you choose original form of payment you may be subject to return shipping and other charges.
Receiving Refunds
SharperImage.com will issue a refund after we receive and process an acceptable return. For items directed to our Returns Center, it can take up to 30 days to receive a refund after you have returned the item (in many cases you'll receive the refund sooner).
Items Purchased by Other Sellers
If you purchased a Sharper Image product at a retail store or from another seller, those returns or exchanges must go through the place of purchase.
SharperImage.com reserves the right to modify its return and exchange policies at any time.
For items shipped via acer.com
What is your return policy for hardware?
Acer will accept returns within 15 days of delivery for most hardware products.
Shipping will not be refunded.
The customer is responsible for the return of the product and must obtain a Return Merchandise Authorization (RMA) from Acer by contacting 1-800-910-2237.
Item(s) must be returned within 7 business days of the issuance and receipt of a valid RMA.
Returns must include all original packaging, accessories and manuals, not have any missing parts or accessories (e.g, cables, manuals, driver disc) and be in a resaleable condition.
If you cause damage to and/or modify the product, you void your right to return. Acer will return such merchandise to the customer.
Refunds/credits will not be issued until Acer has received your returned product with a valid RMA and processed it accordingly. Please allow 7-10 business days for processing once we receive your return.
Obtaining a RMA number does not extend your Return or Exchange time period.
What is your return policy for software?
All software purchases are final, Acer does not accept returns on software.
Are returns subject to a restocking fee?
Products may be returned within 15 days of delivery for a refund of the purchase price and taxes, if returned with no damage and with all accessories, components and parts; however, some returns will be subject to a restocking fee as follows:
If the purchase price was between $2,999.99 and $4,999.99, there will be a restocking fee of 15% of the purchase price that will be deducted from any refund due to customer.
If the purchase price is more than $4,999.99, there will be a restocking fee of 25% of the purchase price that will be deducted from any refund due to customer.
Acer is not required to accept products for return that customers have damaged or have lost, removed or otherwise failed to return accessories, components or parts. Acer may, in its sole discretion, accept these products, but will deduct the costs of repair or replacement accessories, components or parts from any refund due to customer. These deductions will be in addition to any applicable restocking fee above.
How do I request a return of a physical product?
You must contact Acer to receive a return merchandise authorization (RMA) before returning your product. Product arriving without an authorized RMA will not receive credit. All merchandise without an authorized RMA will be returned to the customer.
To request a refund, contact Customer Service at 1-800-910-2237.
How do I cancel my order?
You can submit a request to cancel your physical product order on the same day the order was placed (unless your product is on backorder). Please note cancellation requests submitted during the weekend, or after business hours (8 AM - 6 PM CST) may not be processed before the product ships. Contact Customer Service at 1-800-910-2237 to submit a request to cancel your order.
If your order cannot be cancelled, you will get an email notification when the order is shipped. You can also view the shipping status of your order if you have created an account on this site by logging in to My Account and clicking on “My Orders” on the left side of the page.
Orders containing both physical product(s) and software will be processed separately as all software sales are final. For complete terms of sale, click here.
When will my credit appear on my credit card?
Your refund credit will appear on your card 5 - 7 business days after we receive the product or your completed letter of destruction (ELOD or LOD).